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Terms of Service

Effective Date: January 2026

1. Acceptance of Terms

By accessing and using the WC DuComb Industrial Supply website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Account Registration

To place orders and access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password confidential
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

3. Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Correct pricing errors
  • Modify or discontinue products

Prices are subject to change without notice. Shipping and handling charges are additional.

4. Payment Terms

Payment is required at the time of order unless credit terms have been established. We accept various payment methods including credit cards, ACH transfers, and purchase orders for approved accounts.

For net terms accounts, payment is due within the agreed-upon period (typically 30 days). Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law.

5. Shipping and Delivery

We strive to ship orders promptly, typically within 1-2 business days. Delivery times vary based on:

  • Product availability
  • Shipping method selected
  • Destination location
  • Carrier performance

Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers or circumstances beyond our control.

6. Returns and Refunds

Returns are accepted within 30 days of purchase with prior authorization. Products must be:

  • In original, unused condition
  • In original packaging
  • Accompanied by proof of purchase

Certain items may not be returnable, including special orders, custom products, and hazardous materials. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Product Warranties

Products are covered by manufacturer warranties. We do not provide additional warranties beyond those offered by manufacturers. All implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of the applicable written warranty.

8. Limitation of Liability

To the maximum extent permitted by law, WC DuComb Industrial Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, business interruption, or loss of data, arising from your use of our services or products.

Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of WC DuComb Industrial Supply or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. Governing Law

These Terms of Service are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Wayne County, Michigan.

11. Contact Information

For questions about these Terms of Service, please contact us:

WC DuComb Industrial Supply

Email: sales@wcducomb.com

Phone: (313) 921-4924

Address: Detroit, Michigan

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.